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eBooks


  1. What is an eBook?

    An eBook is a traditional book in digital form, consisting of text and images which are readable on computers and other electronic devices.

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  2. What can I do with an eBook?

    Key features of an eBook include:

    • Immediate delivery. Purchase, download and start reading within minutes.
    • Keyword search. Spend your time researching, not searching.
    • Share. Copy, email, print or download sections of the text together with your annotations.
      Bookmark pages. Never lose your page.
    • Portable. Download to multiple devices to have in the office, in court, the boardroom or on the go.
    • Personalise. Annotate, highlight, bookmark – just like you would use a printed book.
    • Two formats. No need to purchase a specific device, or a print copy for court.
    • Low memory. Have a whole library stored and available at a click of a button.

     

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  3. How do I purchase my eBook?

    Jordan Publishing eBooks are available to purchase online from www.jordanpublishing.co.uk/ebooks.  Select the format you wish to purchase (find out more about ePdf and ePub) and click ‘Add to Cart’. Once you have finished shopping, go to ‘My Cart’ in the top right corner of your webpage. Simply fill in your details and pay by credit card. You will then receive an email from us with the relevant link and a username and password.
     

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  4. What format should I purchase my eBook in?

    The most commonly used eBook file format is ePub. It is designed to be reflowable, meaning that the text display can be optimized for the particular display device used.  ePub does not have page numbering (unlike a printed book) as the font size and page length is unique to your device. This means it may be unsuitable for publications which require a precise layout or specialised formatting. If you wish to have an exact replica of the printed version, with pages numbered, we would recommend you select the ePdf format.

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  5. What is the difference between ePDF and ePUB formats?

    iPad 2 - iOS 5.1.1
    PDF -  Adobe Reader 10.2.0 (program iBooks uses to automatically open ePDFs)
    ePub -  iBook 2.1.1
    Good Reader - 3.14.2

     

    ePDF      (Good Reader)

     

    ePDF (Adobe Reader)

    ePUB

    Copy

    Yes

    No

    Yes

    Paste

    Yes

    No

    Yes

    Annotate

    Yes

    No

    Yes

    Bookmark

    Yes

    Yes

    Yes

    Maintain print formatting

    Yes

    N/A

    N/A

    Go to Page

    Yes

    Yes

    Yes*

    Search

    Yes

    Yes

    Yes


    Yes* Will navigate to page number of ePub not page number of actual book

    Windows 7 (SP1)
    Adobe Digital Editions 1.7.2.1131 (ePDF & ePub)

     

    ePDF

    ePUB

    Copy

    Yes

    Yes

    Paste

    Yes

    Yes

    Annotate

    Yes

    Yes

    Bookmark

    Yes

    Yes

    Adobe Digital Editions

    Yes

    Yes

    Go to Page

    Yes

    Yes*

    Search

    Yes

    Yes

     

    Yes* Will navigate to page number of ePub not page number of actual book

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  6. What happens if I am unable to download my eBook?

    Please refer to our help or for further assistance call our technical services help number +44 (0) 117 917 5396.

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  7. How will I receive my eBook?

    After receiving your confirmation email with the link, username and password, you will be able to download your eBook.

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  8. Do I need to be connected to the internet to access my eBook?

    No, once downloaded it can be accessed offline.

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  9. Are discounts for bulk orders available?

    Yes. Please contact our Account Managers on +44 (0) 117 917 5134 or email ebooks@jordanpublishing.co.uk for further details.

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  10. What happens if my firewall is preventing the download from taking place?

    It may be that your machine is preventing the download from completing - sometimes this is caused by the firewall on your computer. If the computer belongs to a school/college or a business, would you please ask your IT to create an exception within the firewall.

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  11. Can I copy or forward an eBook to another computer?

    This is expressly forbidden under the terms and conditions.  If you wish to download to another device please call our customer service or Technical Department.

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  12. Can I get a refund for an eBook purchased in error?

    All eBooks are firm sale, and as such non-refundable. We are therefore unable to provide a refund for eBooks purchased. Please refer to our Terms & Conditions

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  13. Do I need an App?

    Yes. A Reader application will be required to view the contents of the eBook purchased. There are over 300 separate ePub reader apps on the market, all having their own methods of searching, bookmarking and annotations.

     

    ePub

    To read an ePub book on your laptop or PC you can use Adobe Digital Edition (a free download) or there are other packages such as ePub reader which was designed especially for laptops, netbooks and tablets.

    ePdf

    ePdf eBooks can be viewed on many tablet devices using a number of different applications.  iPhones, iPads and iPod touch can view ePdf files. GoodReader is a useful app for these devices which can be purchased cheaply.  This reader has many features that allow the user to:

    • Browse Contents
    • Highlight text
    • Search the complete contents of the book
    • Go to page
    • Add notes
    • Add bookmarks

    There are other ePdf reader apps available but they all have slightly different ways of doing the same thing.

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  14. Can I print my eBook?

    The licence provided with each eBook allows the printing of extracts of the product for personal use; however full-scale reproduction of book contents is expressly prohibited under the terms of purchase.

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  15. Will my eBook content be automatically updated when a new edition is published?

    No, in much the same way as a traditional print publication updates are not provided automatically.

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  16. Can I share my eBook?

    No, each eBook licence is for personal use only and should not be shared/copied or distributed to any third party.

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  17. Why do I need to pay VAT?

    eBooks and other digital products are regarded as a supply of service and are therefore subject to VAT.

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  18. Is the content any different on an eBook to a printed book?

    The content of each eBook is an electronic copy of the print publication. eBooks in the ePdf format are an exact replica of the print publication, with each page the same. The ePub version will fit the content to the device size, so pages will vary although the content will be the same.

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  19. How do I upload it to multiple devices?

    Download your eBook to your desktop and follow your device instructions to synch each device.

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  20. How do I upload to my device?

    Upload procedures will differ depending on the device and reader software used, please consult the relevant device/application help files.

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  21. How do I download my eBook?

    Click on the link provided in your email and log in with the username and password provided. All eBooks you have purchased will be recognizable by the blue download button next to them.

    Select the file format purchased and select ‘save’ when asked by your browser.

    Read on desktop
    To Read the eBook on your desktop, open your reader.

     

    Read on tablet
    If you wish to read the eBook on a different device such as a tablet or smartphone you will need to synch your device to your desktop to access the eBook files. Please refer to your device instructions for guidance on how to do this.

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  22. What devices will it work on?

    Jordan Publishing eBooks will work on all IOS devices and most smartphones/tablets. The ePub format is not currently supported by the Amazon Kindle.

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  23. What are your Ebook Terms and Conditions?

    Acceptance of Terms

    You acknowledge that you have read, and agree 
    • to be bound by these Terms of Use, and
    • to comply with all applicable laws and regulations
    • You further agree to comply with all local laws, regulations and rules regarding online conduct and acceptable Content. You represent you have the legal authority to accept these Terms of Use on behalf of yourself or any party you represent. If you do not agree to these terms, please do not use the site. 

    PRIVACY

    Please refer to our Privacy Policy for more information. 

    THE CONDITIONS

    eBook titles purchased cannot be returned, printed, refunded, or exchanged. If you experience technical difficulty in downloading or accessing a title, please contact our customer service team for assistance. Jordan Publishing grants you a personal non-exclusive and non-transferable license to download the eBook. You may reproduce and store portions of the eBook content for your personal use. Full-scale reproduction of book contents is expressly prohibited. You may not use the eBook on more than one computer system concurrently, make or distribute unauthorised copies of the eBook, or use, copy, modify, or transfer the eBook, in whole or in part, except as expressly permitted by Jordan Publishing Ltd. If you transfer possession of the eBook to a third party, the license is automatically terminated. 

    TERMS OF USE

    • You are granted the right to download the eBook, you may also print pages of the eBook for your personal use and reference in connection with your work. You may create and save bookmarks, highlights and notes as provided by the functionality of the program.
    • You agree to protect the eBook from unauthorised use, reproduction, or distribution. You further agree not to translate, decompile, or disassemble the eBook.
    • You acknowledge that the use of the eBook is for your use only. Multi-use configurations or network distribution of the eBook is expressly prohibited.


    COPYRIGHT

    The entire contents of the eBook and other material available through your registration are protected by copyright, unless otherwise indicated. Full-scale copying of eBook contents is expressly prohibited. You may not remove, delete, transmit or create derivative works from any of the eBook content. No part of any chapter of any book may be transmitted in any form by any means or reproduced for any other purpose, without the prior written permission except as permitted under relevant fair dealing provisions. Any other use violates this Agreement and is strictly prohibited. 

    DISCLAIMER

    THE eBOOK IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATIONS, ACCURACY, OMISSIONS, COMPLETENESS OR IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHER INCIDENTAL DAMAGES ARISING OUT OF THE USE OR THE INABILITY TO USE THE eBOOK. YOU ACKNOWLEDGE THAT THE USE OF THIS SERVICE IS ENTIRELY AT YOUR OWN RISK. This Agreement is governed by English law. You acknowledge that you have read this Agreement, and agree to be bound by its terms and conditions.

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  24. Do you have any further questions?

    Please contact our Customer Services on +44 (0) 117 917 5050 or email customerservices@jordanpublishing.co.uk.

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