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Frequently Asked Questions

Welcome to Jordans Technical Support Help Centre

This is your first port of call if you are experiencing difficulties in using your Online Service, eBooks, Audio, Journal or Visual CPD products.

The chances are that the problem you are experiencing has been experienced by someone previously. Simply select the product you are experiencing difficulty with from the left hand "Help" menu bar. You will then be directed through to some FAQs. If your technical problem matches any of those listed, please follow the instructions to rectify the situation. 

Alternatively please contact our help desk on 0117 917 5356 or email us at